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CompTIA A+
De opstap om aan de slag te gaan als junior beheerder of helpdeskmedewerker
Cursusvorm

Klassikaal

Duur

5 dagen

Studievormen

Dag

Vakgebieden Beheer
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Startgarantie

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Algemeen
Programma
Programma

Inhoud

Hardware

  • Identifying, using and connecting hardware components and devices, thereby gaining broad knowledge about different devices that is now necessary to support the remote workforce

Operating Systems

  • Installing and supporting Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS

Software Troubleshooting

  • Troubleshooting PC and mobile device issues including common OS, malware and security issues

Networking

  • Explaining types of networks and connections including TCP/IP, WIFI and SOHO

Troubleshooting

  • Troubleshooting real-world device and network issues quickly and efficiently

Security

  • Identifying and protecting against security vulnerabilities for devices and their network connections

Mobile Devices

  • Installing and configuring laptops and other mobile devices and supporting applications to ensure connectivity for end users

Virtualization and Cloud Computing

  • Comparing and contrasting cloud computing concepts and setting up client-side virtualization

Operational Procedures

  • Following best practices for safety, environmental impacts, and communication and professionalism

Afronding
Planning
Kosten
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